Alpha India Group

Alpha India Group => TC - Support => AIG Traffic Controller => AIG Software => TC Solved Issues => Topic started by: Kaiii3 on November 18, 2020, 02:27:02 PM

Title: [CLOSED] AIGTC CTD: Possible fix
Post by: Kaiii3 on November 18, 2020, 02:27:02 PM
In case you have sometimes a CTD with AIGTC please run this command:

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\ngen.exe update /force
as admin and try again.
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on November 18, 2020, 05:53:48 PM
Unfortunately, it did not fix my .NET CTD issue

https://www.alpha-india.net/forums/index.php?topic=34423.0
Title: Re: AIGTC CTD: Possible fix
Post by: ywg256 on November 18, 2020, 11:17:06 PM
I've been getting CTD literally every P3D v5 session so I will try this and report back.
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 19, 2020, 02:41:22 PM
Quote from: max1806 on November 18, 2020, 05:53:48 PM
Unfortunately, it did not fix my .NET CTD issue

https://www.alpha-india.net/forums/index.php?topic=34423.0

I am working on a workaround that will be tested internally. Hopefully it will fix the problem with .NET
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on November 19, 2020, 07:36:08 PM
Quote from: Kaiii3 on November 19, 2020, 02:41:22 PM
Quote from: max1806 on November 18, 2020, 05:53:48 PM
Unfortunately, it did not fix my .NET CTD issue

https://www.alpha-india.net/forums/index.php?topic=34423.0

I am working on a workaround that will be tested internally. Hopefully it will fix the problem with .NET

Thanks and fingers crossed!
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 19, 2020, 08:22:13 PM
seems to be a possbile combination of two bugs.. I am still investigating but I am getting closer :heehee:
Title: Re: AIGTC CTD: Possible fix
Post by: ywg256 on November 19, 2020, 11:02:17 PM
I can confirm that running the update in command prompt was promising at first, near the end of my flight AIGTC crashed.  On the bright side at least the program is consistant!  ;D :heehee:
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 20, 2020, 05:12:52 AM
I found a new possible lead.. will try some stuff  :stirpot:
Title: Re: AIGTC CTD: Possible fix
Post by: ywg256 on November 20, 2020, 02:24:56 PM
Have all the faith in the world in you! ::happy::
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 20, 2020, 06:30:26 PM
getting closer and closer :stirpot: ::party2:: I was able to isolate the cause inside the SimConnect.DLL now I just need to make sure my App will catch it and handle it, so it will not end in a CTD ::fighting::
Title: Re: AIGTC CTD: Possible fix
Post by: ywg256 on November 21, 2020, 05:26:07 PM
Whether it's coindidence, fluke or who knows what, I did a full install of the P3D v5.1 hotfix just released and I was able to finish a flight from CYYZ to KMSP without the AIGTC crashing.
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 21, 2020, 05:36:21 PM
seems you were lucky^^
Title: Re: AIGTC CTD: Possible fix
Post by: ywg256 on November 21, 2020, 06:27:11 PM
I'll take what I am given in that case  ;D
Title: Re: AIGTC CTD: Possible fix
Post by: bopalka on November 21, 2020, 07:40:33 PM
Would you like additional reports (Windows Event Log) for this issue (.NET CTD)?  It sounded like you may be close to a possible resolution, so wasn't sure if you wanted new reports for this issue.  I didn't see any log files in the application folder, so not sure if there is anything other than the event entry?


Thanks,
Bryan
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 22, 2020, 01:17:34 PM
potential HF1 attached:

Worked on my system two time for longer then 60min. I had to disable the fuel and flap options for now, and it seems to be the trick for now.

Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on November 22, 2020, 02:15:06 PM
Just to make sure I understand you correctly: We should install this version and also disable those two options?
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 22, 2020, 02:33:50 PM
copy te new files in your current directory, no need to disable the options in AIGTC (Ui is still visible, but in the code it is disabled)
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on November 22, 2020, 02:49:40 PM
Done, unfortunately it keeps crashing for me
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 22, 2020, 03:02:08 PM
how long int the flight and a which airport?
Title: Re: AIGTC CTD: Possible fix
Post by: Jon on November 22, 2020, 03:14:24 PM
Kai,

See Skype.  Seems stable, but not injecting mainline American, Delta, United, Southwest  there may be others I didn't notice. 

ORD was filled with United Express and American Eagle aircraft and a smattering of International airlines and Spirt, Alaska ec.
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 22, 2020, 03:29:43 PM
Quote from: Jon on November 22, 2020, 03:14:24 PM
Kai,

See Skype.  Seems stable, but not injecting mainline American, Delta, United, Southwest  there may be others I didn't notice. 

ORD was filled with United Express and American Eagle aircraft and a smattering of International airlines and Spirt, Alaska ec.

saw it and posted my answer there (check your AIGFP settings in AIGTC: 0 Flightplans loaded, so no wonder nothing is spawning)
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on November 22, 2020, 03:30:22 PM
Quote from: Kaiii3 on November 22, 2020, 03:02:08 PM
how long int the flight and a which airport?
Once after 40 minutes, another time after 5. At KFLL and over the Gulf of Mexico heading towards Louisiana
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 22, 2020, 03:34:14 PM
Quote from: max1806 on November 22, 2020, 03:30:22 PM
Quote from: Kaiii3 on November 22, 2020, 03:02:08 PM
how long int the flight and a which airport?
Once after 40 minutes, another time after 5. At KFLL and over the Gulf of Mexico heading towards Louisiana

Ok, any guess how many AI plans were active?
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on November 22, 2020, 05:06:11 PM
Phew, that's hard to tell. It must have been quite a lot with KFLL and KMIA and more airports being close
Title: Re: AIGTC CTD: Possible fix
Post by: bopalka on November 23, 2020, 02:54:08 AM
I did 2 flights today using the HF that was posted.. one flight had no issues and one had a CTD.  The first flight was KCLT/KGSO.. block time was 0:57.  This flight had no issues and even let P3D run for close to 2 hours after landing with no issue.  The second flight was KGSO/KDFW.  This flight had a CTD just under 2 hours into the flight.  I had my AI set to 100% for each flight.


Thanks,
Bryan
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 23, 2020, 02:28:46 PM
so it seems that the time till a CTD has increased, but it still happens >:( I will do some more testing - so far no report from LM on that :(
Title: Re: AIGTC CTD: Possible fix
Post by: bopalka on November 23, 2020, 08:20:21 PM
Update:  Did a flight today KDFW/KPHL, this time got a CTD after about 40 minutes before I even was airborne (was taxiing to departure runway).  I looked in the Log_TrafficController.txt file, as it seemed much larger than before (418MB).  I saw quite a few lines that said "throw exception 22" and "unable to manage sector-crossing: sequence contains no elements".


Thanks,
Bryan
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 25, 2020, 04:35:45 AM
can you check with the latest version (0.3.3.2)?
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on November 25, 2020, 11:12:35 AM
Is there a conflict between the update and the hotfix you had provided? When I launch AIGTC, it does't find the new version 0.3.3.2
Title: Re: AIGTC CTD: Possible fix
Post by: johanfrc on November 25, 2020, 11:23:01 AM
Max, try to download and install the newest version manually. Sometimes that helps:
https://www.alpha-india.net/forums/index.php?topic=34286.0
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on November 25, 2020, 06:01:17 PM
Thanks, I did that but with the new version, TC seems to be unable to find any AIG-Flightplans and none of the respective airlines show up. Logs are attached. Did I mess up or forget something during setup?
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 25, 2020, 06:06:05 PM
ceck your settings in AIGTC ;) The log is indicating that you have not set OCI Path or fogot to enable AIGFP
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on November 25, 2020, 07:49:50 PM
Everything looks correct to me.
There isn't anywhere else to set anything, is there?
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 25, 2020, 08:27:00 PM
seems fine.. ::confused::
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 25, 2020, 08:36:21 PM
@Max please test the attached EXE
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on November 26, 2020, 08:33:50 AM
Traffic is still not showing up. From the log, it seems like files are found, but not interpreted as flightplans, right?  ::confused::
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 26, 2020, 08:37:34 AM
yeah looks like it, give me 5 mins, I will add an extra logger
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 26, 2020, 08:39:46 AM
there you go
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on November 26, 2020, 09:54:00 AM
and here is the new log
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 26, 2020, 09:56:27 AM
why do I have the feeling you database is broken.. delete the ZIP in <AIGTC>\Resources and start again
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 26, 2020, 10:00:17 AM
if that is not helping use this and report back with the logs. This should give me the exact location in the code

Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on November 26, 2020, 10:02:54 AM
Yeah, I guess that's getting close to the issue: There is no .zip in the folder, but just an AIGTT folder containing an msa.bin.
How is the zip created? By running AIM?
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 26, 2020, 10:03:39 AM
it should be downlaoded by AIGTC automatically... can it be that AIGTC is blocked in the firewall?
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 26, 2020, 10:07:27 AM
attached a new version that might hint why downloading fails
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on November 26, 2020, 10:17:58 AM
I specifically enabled it in the firewall, but still no online access. Is it because o f that path D:\Eigene Datein\Eigene Dokumente\Visual Studio 2013..? Because that definetely does not exist on my computer.

The missing connection is probably also why I could not update to 0.3.3.2 automatically
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 26, 2020, 10:21:00 AM
thats the part on my system. But i see what is missing... A DLL file that is required.

Please redownload the latest AIGTC version from here: https://www.alpha-india.net/forums/index.php?topic=34286.0

replace all old files and try again
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on November 26, 2020, 10:30:17 AM
Done, but no change
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 26, 2020, 12:18:25 PM
looks like a build error in the latest 0.3 release, will repack everything from 0. You need to download the updaten manually and replace all old files then
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on November 26, 2020, 02:38:49 PM
Alright, injection is working again!  :yeah:

I'll go back to observing the CTD behavior then
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on November 26, 2020, 07:26:18 PM
I've had the sim run for five hours now just sitting at KDFW and so far, no TC crash. I'm carefully optimistic but will do more testing with actual flying on the weekend.
Title: Re: AIGTC CTD: Possible fix
Post by: bopalka on November 26, 2020, 09:17:44 PM
Just tried a flight with 0.3.3.3 and had no TC traffic.  This was first time this happened.  I have attached the log* files from the TC folder.  It was the first run after downloading this version.


Thanks,
Bryan
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 27, 2020, 04:23:27 AM
Quote from: bopalka on November 26, 2020, 09:17:44 PM
Just tried a flight with 0.3.3.3 and had no TC traffic.  This was first time this happened.  I have attached the log* files from the TC folder.  It was the first run after downloading this version.


Thanks,
Bryan

AIGTC is denied the access to update the databases. Where is your AIGTC.exe located?
Title: Re: AIGTC CTD: Possible fix
Post by: bopalka on November 27, 2020, 04:22:44 PM
My "AIGTech - Traffic Controller.exe" is in folder "E:\FlightSim\Utilities\AIG\TrafficController".

I just had a look at Norton logs, and it seems that two actions from TC were blocked.. even though I granted access to TC.  Did something change in the last version, as I had not had this occur on previous ones?  The Norton message was:

Data Protector blocked a suspicious action by AIGTech - Traffic Controller.exe
Suspicious process attempted deleting a file protected by Data Protector
   E:\FlightSim\Utilities\AIG\TrafficController\Resources\Database\AIG_AirportDB.csv
   E:\FlightSim\Utilities\AIG\TrafficController\Resources\Database\AIG_AircraftDB.csv


Thanks,
Bryan
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 27, 2020, 04:28:56 PM
had you any other instance of TC or any other AIG toll running?
Title: Re: AIGTC CTD: Possible fix
Post by: bopalka on November 27, 2020, 04:48:18 PM
Shouldn't have, I had downloaded the new version and then fired up P3D.. which opened TC.  Will be doing another flight in a short while, so will see if the same behavior occurs.
Title: Re: AIGTC CTD: Possible fix
Post by: bopalka on November 27, 2020, 06:07:21 PM
In flight now.  I didn't see any AIGFP aircraft, so likely same issue as last flight.  Only saw one instance of TC in task manager.  Didn't see any popups from Norton to grant any type of additional access, but will verify if see same block post flight.  Will also check TC log file to see if same "access denied" message exists.

*** Update ***

Never saw any AIGFP traffic, still saw many object reference errors in the log.  Did not see any "access denied" messages or additional messages in Norton logs.



Thanks,
Bryan
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on November 28, 2020, 07:22:30 PM
I just finished a flight from KDFW to EGLL and I can confirm that TC is a lot more stable now. It's just not quite perfect yet: Upon descent into EGLL, it crashed after I clicked the "-" button for zoom in the UI. After I restarted it, it seems to have crashed again soon after with the familiar clr.dll error. After another restart, it ran perfectly again until the end of the flight.
These are the event viewer logs for both crashes:
-----------------------------------------------------------------
Anwendung: AIGTech - Traffic Controller.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.NullReferenceException
   bei AIGTech.TrafficController.View.MainWindow.ObserveZoomOut_Click(System.Object, System.Windows.RoutedEventArgs)
   bei System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
   bei System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
   bei System.Windows.Controls.Primitives.ButtonBase.OnClick()
   bei System.Windows.Controls.Button.OnClick()
   bei System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(System.Windows.Input.MouseButtonEventArgs)
   bei System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)
   bei System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)
   bei System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
   bei System.Windows.UIElement.ReRaiseEventAs(System.Windows.DependencyObject, System.Windows.RoutedEventArgs, System.Windows.RoutedEvent)
   bei System.Windows.UIElement.OnMouseUpThunk(System.Object, System.Windows.Input.MouseButtonEventArgs)
   bei System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)
   bei System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)
   bei System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
   bei System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
   bei System.Windows.UIElement.RaiseTrustedEvent(System.Windows.RoutedEventArgs)
   bei System.Windows.Input.InputManager.ProcessStagingArea()
   bei System.Windows.Input.InputManager.ProcessInput(System.Windows.Input.InputEventArgs)
   bei System.Windows.Input.InputProviderSite.ReportInput(System.Windows.Input.InputReport)
   bei System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr, System.Windows.Input.InputMode, Int32, System.Windows.Input.RawMouseActions, Int32, Int32, Int32)
   bei System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr, MS.Internal.Interop.WindowMessage, IntPtr, IntPtr, Boolean ByRef)
   bei System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   bei MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   bei MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   bei System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   bei System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   bei System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   bei MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   bei MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   bei System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   bei System.Windows.Application.RunDispatcher(System.Object)
   bei System.Windows.Application.RunInternal(System.Windows.Window)
   bei AIGTech.TrafficController.App.Main()

----------------------------------------------------

Name der fehlerhaften Anwendung: AIGTech - Traffic Controller.exe, Version: 0.3.3.3, Zeitstempel: 0xf1b09224
Name des fehlerhaften Moduls: clr.dll, Version: 4.8.4250.0, Zeitstempel: 0x5f2a059c
Ausnahmecode: 0xc00000fd
Fehleroffset: 0x00000000001bdae0
ID des fehlerhaften Prozesses: 0xa04
Startzeit der fehlerhaften Anwendung: 0x01d6c5b584e3b3b8
Pfad der fehlerhaften Anwendung: C:\Users\Max\Downloads\AIG_TrafficController_0.3.3.2\AIGTech - Traffic Controller.exe
Pfad des fehlerhaften Moduls: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
Berichtskennung: 7a652d2b-e756-4579-b356-c6856dab7935
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 29, 2020, 08:02:24 AM
"+" "-" are only working when you are in observation mode ;) They are used to controll the FOV for this camera. I will make sure it will no longer crash when clicking them
Title: Re: AIGTC CTD: Possible fix
Post by: bopalka on November 29, 2020, 09:05:06 PM
I noticed that in the controller log file, one of the slashes in the file path is different.. not sure if that might be causing issue of no AIGFP traffic, but thought I would mention just in case?

E:\FlightSim\Utilities\AIG\AIManager-OCI\AIGAIM - OCI\Traffic Files/AIGFP\Traffic_AIG_AmericanAirlines_Summer_2019v4.aigfp
Object reference not set to an instance of an object.


Thanks,
Bryan
Title: Re: AIGTC CTD: Possible fix
Post by: bopalka on December 01, 2020, 04:05:17 AM
Alas, good news and bad news with .3.4.. I am getting AIGFP traffic once again.. however, still get CTD.  Did a flight from KDFW/KMCO.  Sim time was set to the 8AM hour.. real time was in 6PM hour.  CTD occurred during taxi to departure runway.  Was behind AA flight 792 DFW/PHL when it disappeared near departure end of 35L.  This was when CTD occurred as all AIGFP traffic disappeared from Traffic Look utility.  I attached the controller log file for the session.


Thanks,
Bryan
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on December 06, 2020, 08:02:06 PM
.3.5 seems to have improved injection, unfortunately the CTDs seem to be back for me. I had two on my way from EDDB to GCRR just now:

Name der fehlerhaften Anwendung: AIGTech - Traffic Controller.exe, Version: 0.3.3.5, Zeitstempel: 0xc5c73d70
Name des fehlerhaften Moduls: clr.dll, Version: 4.8.4250.0, Zeitstempel: 0x5f2a059c
Ausnahmecode: 0xc00000fd
Fehleroffset: 0x00000000001bdae0
ID des fehlerhaften Prozesses: 0x6b4
Startzeit der fehlerhaften Anwendung: 0x01d6cc050394cbd7
Pfad der fehlerhaften Anwendung: C:\Users\Max\Downloads\AIG_TrafficController_0.3.3.2\AIGTech - Traffic Controller.exe
Pfad des fehlerhaften Moduls: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
Berichtskennung: 24f64dfe-924d-4a0e-9b51-74f9a1b257b4
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

Fehlerbucket 1378015258115454947, Typ 4
Ereignisname: APPCRASH
Antwort: Nicht verfügbar
CAB-Datei-ID: 0

Problemsignatur:
P1: AIGTech - Traffic Controller.exe
P2: 0.3.3.5
P3: c5c73d70
P4: clr.dll
P5: 4.8.4250.0
P6: 5f2a059c
P7: c00000fd
P8: 00000000001bdae0
P9:
P10:

Angefügte Dateien:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC497.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3975.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3995.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3993.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER39C3.tmp.txt

Diese Dateien befinden sich möglicherweise hier:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_AIGTech - Traffi_c3df19b67e841f46f6aa9b9e5bb966dddac04d_f7327cd7_4ee1aa06-930f-4446-a39f-5cbff6e54e38

Analysesymbol:
Es wird erneut nach einer Lösung gesucht: 0
Berichts-ID: 24f64dfe-924d-4a0e-9b51-74f9a1b257b4
Berichtstatus: 268435456
Bucket mit Hash: 9bc5780d8b72ccdf631fb193830a37e3
CAB-Datei-Guid: 0
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on January 23, 2021, 09:59:37 AM
Are there any news about CTDs?
I just experienced something new with TC crashing while I was still at the departure airport (LFPG). Usually, it is at least stable until I'm in the air. Event Monitor shows the usual clr.dll crash.
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on January 23, 2021, 11:26:23 AM
no fix yet, and reproducing the CTD is getting very complicated at the moment ::mad::
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on January 23, 2021, 11:40:43 AM
Alright, thanks for the heads up.
I can imagine, I can't even really see a pattern for when CTDs occur on my own setup.
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on January 23, 2021, 11:49:38 AM
and the main problem now is that after my latest system reset and reinstall I do not get this CTD anymoe ???
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on February 02, 2021, 07:55:18 PM
We might have found the cuase of CTDs during the flight!

This is only an observation at the moment and we are unable to locate the exact cause of it!

The CTD happend when Little Navmap was running the same time as AIGTC. Running the Sim with only AIGTC and not LNM has not resultet in any CTD, as soon as LNM was started CTDs happend shortly after.


We will investigate more regarding this issue, but at the moment I have actual no idea what is going on, since it is running fine when LitteNavMap is not used.
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on February 03, 2021, 07:16:00 AM
Hm, I don't think that is the issue on my system. I have never used LNM.

Meanwhile, I have also installed P3D V5 side by side with V4.5 and will compare AIGTC behavior between both sims
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on February 03, 2021, 07:28:22 AM
Quote from: max1806 on February 03, 2021, 07:16:00 AM
Hm, I don't think that is the issue on my system. I have never used LNM.

Meanwhile, I have also installed P3D V5 side by side with V4.5 and will compare AIGTC behavior between both sims

any other tools running that are using SimConnect?
Title: Re: AIGTC CTD: Possible fix
Post by: Urmel81 on February 03, 2021, 08:55:14 AM
It's something like Little Navmap which causes the CTD-

I had CTD at every flight when I used it.

I didn't used it - 3 working testflights without CTD

I used it again - around 20 Minutes after Takeoff an CTD happens

Other tools running: Chaseplane, SuperTrafficBoard, ActiveSky, Navigraph simconnect (all kept running on the three Testflights)


This is maybe helpful for your own tests

Regards Urmel
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on February 03, 2021, 05:14:44 PM
Quote from: Kaiii3 on February 03, 2021, 07:28:22 AM
Quote from: max1806 on February 03, 2021, 07:16:00 AM
Hm, I don't think that is the issue on my system. I have never used LNM.

Meanwhile, I have also installed P3D V5 side by side with V4.5 and will compare AIGTC behavior between both sims

any other tools running that are using SimConnect?

Active Sky with ASCA
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on February 13, 2021, 12:51:36 PM
Quote from: max1806 on February 03, 2021, 07:16:00 AM

Meanwhile, I have also installed P3D V5 side by side with V4.5 and will compare AIGTC behavior between both sims

Unfortunately, the crashes are happening in V5 (5.1 with HF 1) as well
Title: Re: AIGTC CTD: Possible fix
Post by: driver170 on February 15, 2021, 09:45:10 AM
I'm also getting crashes on my P3D upon startup. everything just freezes. using latest beta
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on February 15, 2021, 07:18:01 PM
we might have found a new solution to this - first tests are currently in progress :)
Title: Re: AIGTC CTD: Possible fix
Post by: max1806 on March 12, 2021, 06:17:28 PM
I just wanted to provide some feedback on 0.3.3.7: It has been very stable for me and so far I have not experienced any CTDs anymore in several long and short flights. Very nice!
Title: Re: AIGTC CTD: Possible fix
Post by: robmypro on November 21, 2021, 06:00:58 PM
Using Windows 11 the program doesn't load at all with this HF. No UI.
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on November 22, 2021, 03:27:39 PM
Quote from: robmypro on November 21, 2021, 06:00:58 PM
Using Windows 11 the program doesn't load at all with this HF. No UI.

this is quite a old hotfix, if you are running the latest AIGTC Version (0.5.X) you do already have this hotfix.
Title: Re: AIGTC CTD: Possible fix
Post by: flyunited1979 on November 29, 2021, 03:46:27 PM
Running latest AIGTC 0.5.0.14 with MSFS, I often get this CTD. I do run Little Nav Map though, along with the MSFS Companion App if that helps.

Faulting application name: AIGTech - Traffic Controller.exe, version: 0.5.0.14, time stamp: 0xf93667d9
Faulting module name: clr.dll, version: 4.8.4420.0, time stamp: 0x6109cbc8
Exception code: 0xc0000005
Fault offset: 0x0000000000058dd5
Faulting process id: 0x5dd4
Faulting application start time: 0x01d7e52f8ee3d1b4
Faulting application path: M:\AIG Traffic Controller\AIGTech - Traffic Controller.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
Report Id: ecef4e2f-c06e-4174-8321-275097ccf682
Faulting package full name:
Faulting package-relative application ID:
Title: Re: AIGTC CTD: Possible fix
Post by: insubria on January 11, 2022, 11:12:32 PM
I Figure out how to solve the CTD problem  !!!!!!!.

Press right mouse button on the file "AIGTech - Traffic Controller.exe", select Properties, got to Compatibility tab, select compatibility for Windows 7, whatever version you have, select Windows 7.

After that, Crash to Desktop will not happen anymore !!

I hope Kaiii3 will put this info in the notes of the program because is very important and could help a lot of people!!

I've read this trick somewhere on the forum, and I want to share this info!!

::surprise:: ::urgent:: ::thumbsup:: :nuke:
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on January 12, 2022, 02:52:10 PM
sadly this is not the solution, it just "reduces" the potential crash and I have no clue why...
Title: Re: AIGTC CTD: Possible fix
Post by: airBAJAN on January 15, 2022, 09:32:31 PM
Well, I'm glad I'm not the only one having issues with AIGTC CTD, whew. I completed a flight from TBPB to KFLL. At the start of the flight, I have traffic at TBPB with AIGTC running but toward settling down at KFLL, I have no traffic. It isn't until I about to close out MSFS which then crashed at exit, AIGTC too crashed to desktop before the sim itself.
Here are the logs
========
Log #1:
-------
Application: AIGTech - Traffic Controller.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 00007FFA4F30F707 (00007FFA4F1D0000) with exit code 80131506.

Log #2:
-------
Faulting application name: AIGTech - Traffic Controller.exe, version: 0.5.0.21, time stamp: 0xa8269228
Faulting module name: clr.dll, version: 4.8.4420.0, time stamp: 0x6109cbc8
Exception code: 0xc0000005
Fault offset: 0x000000000013f707
Faulting process id: 0x1550
Faulting application start time: 0x01d809b57780833f
Faulting application path: E:\AIG TC\AIGTech - Traffic Controller.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
Report Id: 7fb4ba79-06aa-47d1-9feb-0f7a108fcda5
Faulting package full name:
Faulting package-relative application ID:

Log #3:
-------
Fault bucket 2135138287665397863, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: AIGTech - Traffic Controller.exe
P2: 0.5.0.21
P3: a8269228
P4: clr.dll
P5: 4.8.4420.0
P6: 6109cbc8
P7: c0000005
P8: 000000000013f707
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREDCD.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREFC2.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREFD3.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREFD1.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREFE1.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_AIGTech - Traffi_6181fdb60b66d9aea65cfc769aa7fb807a04e_01761e00_12cad54b-0677-4843-941e-919d3f07a1b1

Analysis symbol:
Rechecking for solution: 0
Report Id: 7fb4ba79-06aa-47d1-9feb-0f7a108fcda5
Report Status: 268435456
Hashed bucket: bd63781960e29845dda188f5cea1c067
Cab Guid: 0
***********
I'm going to run a flight from KFLL to KCLT without running AIGTC and use the live AI traffic to see if it would make a different as I had some instants where the sim CTD as soon as I exited from it.
Title: Re: AIGTC CTD: Possible fix
Post by: robbertjespers@gmail.com on January 20, 2022, 06:50:48 PM
I turned off Center on user, no more ctd ever since
Title: Re: AIGTC CTD: Possible fix
Post by: airBAJAN on January 20, 2022, 09:34:05 PM
Quote from: robbertjespers@gmail.com on January 20, 2022, 06:50:48 PM
I turned off Center on user, no more ctd ever since

Turned off Center on user?? Are you talking about Action Center?
Title: Re: AIGTC CTD: Possible fix
Post by: robbertjespers@gmail.com on January 21, 2022, 08:22:32 PM
Leave the map window open and uncheck the Center on user option
Title: Re: AIGTC CTD: Possible fix
Post by: airBAJAN on January 22, 2022, 04:30:59 AM
Quote from: robbertjespers@gmail.com on January 21, 2022, 08:22:32 PM
Leave the map window open and uncheck the Center on user option

Ah yes, apparently look like I had the 'Center On User' unchecked. While almost doing a complete flight from KATL to KMIA, the sim crash to desktop as soon as I was about to land to KMIA.
However, AIG TC remain active and running and it didn't CTD yet I did not get any traffic in KATL nor KMIA. More testing to do...
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on January 22, 2022, 08:26:58 AM
as soon as MSFS CTDs, TC will not be closed automatically, you need to restart it with the Sim ;)
Title: Re: AIGTC CTD: Possible fix
Post by: airBAJAN on January 22, 2022, 11:02:04 PM
Quote from: Kaiii3 on January 22, 2022, 08:26:58 AM
as soon as MSFS CTDs, TC will not be closed automatically, you need to restart it with the Sim ;)

Kaiii3,

Yes, I've seem instant where MSFS CTD upon exit and AIG TC still running. But here is the kicker. I found that, after doing some testings, when I existed or closed out MSFS, TC no longer running. Plus, before I'd start TC first then MSFS and inject traffic after making flight plan. Now I start MSFS then TC but can't get traffic regardless where I make the flight from and to. It's seem to me TC automatically inject traffic after I start MSFS - before I'd have the options to inject traffic myself. Kaiii3 did you made some changes to TC????


Regards,


airBAJAN
Title: Re: AIGTC CTD: Possible fix
Post by: molleh on April 30, 2022, 04:03:49 AM
I have AIGTC closing without error message regularly, every 10-20 minutes or so. The Event Viewer shows application faults with CLR.dll (same as everyone else posting here.)

The addons I am using alongside AIGTC are the FBW A320, Navigraph Charts, and Toolbar Pushback. Oh, and Navigraph Simlink running outside the sim so the moving map features of Navigraph Charts work.

I hope a solution can be found some day, it's really an amazing app that transforms MSFS.
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on April 30, 2022, 05:57:03 AM
Quote from: molleh on April 30, 2022, 04:03:49 AMI have AIGTC closing without error message regularly, every 10-20 minutes or so. The Event Viewer shows application faults with CLR.dll (same as everyone else posting here.)

The addons I am using alongside AIGTC are the FBW A320, Navigraph Charts, and Toolbar Pushback. Oh, and Navigraph Simlink running outside the sim so the moving map features of Navigraph Charts work.

I hope a solution can be found some day, it's really an amazing app that transforms MSFS.

try tpo only run FBW and Toolbar Pushback and see if it helps
Title: Re: AIGTC CTD: Possible fix
Post by: molleh on May 01, 2022, 01:27:26 AM
Quote from: Kaiii3 on April 30, 2022, 05:57:03 AM
Quote from: molleh on April 30, 2022, 04:03:49 AMI have AIGTC closing without error message regularly, every 10-20 minutes or so. The Event Viewer shows application faults with CLR.dll (same as everyone else posting here.)

The addons I am using alongside AIGTC are the FBW A320, Navigraph Charts, and Toolbar Pushback. Oh, and Navigraph Simlink running outside the sim so the moving map features of Navigraph Charts work.

I hope a solution can be found some day, it's really an amazing app that transforms MSFS.

try tpo only run FBW and Toolbar Pushback and see if it helps

unfortunately i tried with nothing in the community folder except the two AIG OCI folders and let MSFS recreate the content.xml, it still crashes periodically
Title: Re: AIGTC CTD: Possible fix
Post by: mspencer on May 05, 2022, 07:50:33 PM
Is this mainly an MSFS crash or does it happen in P3D too?

I just CTD'd in P3D with an AIGTC related .NET framework reason. .NET bugged out and crashed AIGTC which in turn crashed P3D.

Faulting application name: AIGTech - Traffic Controller.exe, version: 0.5.0.21, time stamp: 0xa8269228
Faulting module name: clr.dll, version: 4.8.4470.0, time stamp: 0x61b72dcc
Exception code: 0xc0000005
Fault offset: 0x00000000001ba445
Faulting process id: 0x9564
Faulting application start time: 0x01d860ae6f15203a
Faulting application path: C:\Users\Matt\Documents\Prepar3D v5 Add-ons\AIG Traffic Controller\AIGTech - Traffic Controller.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
Report Id: be41d064-544b-4f77-8bf9-e83de00a43d1
Faulting package full name:
Faulting package-relative application ID:

Application: Prepar3D.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FFA615AF08F
Title: Re: AIGTC CTD: Possible fix
Post by: Kaiii3 on May 08, 2022, 03:59:12 PM
happens with P3D as well, but not as often...