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Alpha India Group

Alpha India Group => TC - Support => AIG Traffic Controller => AIG Software => TC Solved Issues => Topic started by: EDDT-Sebi on June 01, 2024, 09:10:36 AM

Title: [CLOSED] Freeze AIG TC
Post by: EDDT-Sebi on June 01, 2024, 09:10:36 AM
Hello Support TC,
I not understand, Why AIG TC freeze..? picture as LOG

Screenshot 2024-06-01 110318.png

Fehlerbucket 1769559843706594210, Typ 5
Ereignisname: AppHangB1
Antwort: Nicht verfügbar
CAB-Datei-ID: 0

Problemsignatur:
P1: AIGTech - Traffic Controller.exe
P2: 0.8.3.4
P3: b22dd099
P4: bb6d
P5: 134217728
P6:
P7:
P8:
P9:
P10:

Angefügte Dateien:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.4856dd10-3083-435e-8cd5-b11218a10b1f.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.fad08e4a-5e55-4789-9c79-70df4735daa1.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.2c1026da-d4d3-4273-97e6-0f7aaeaa3277.tmp.txt
\\?\C:\Users\info\AppData\Local\Temp\WER.fd3f7a00-6a31-453e-8ca4-329d6e42fe3d.tmp.appcompat.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.c453884a-e971-4ef2-828a-3d1434389909.tmp.xml

Diese Dateien befinden sich möglicherweise hier:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_AIGTech - Traffi_8930bc7bb36b9510daa9a592d8f2727e33e78d72_fc5c2519_f43d55e8-c2d2-4bd8-8b6b-bd33e8dd6b9c

Analysesymbol:
Es wird erneut nach einer Lösung gesucht: 0
Berichts-ID: 8aa2e31d-789a-43c1-9070-cbd73b3c1642
Berichtstatus: 268435456
Bucket mit Hash: 430a137f4614ad33d88ebd4d64ed63a2
CAB-Datei-Guid: 0

LOG AIG Traffic Controller.zip

regard
sebi
Title: Re: Freeze AIG TC
Post by: Kaiii3 on June 01, 2024, 09:14:53 AM
a bit more information would be usefull:

1) When in the flight does it happend?
2) Any 3rd party airports active?
Title: Re: Freeze AIG TC
Post by: EDDT-Sebi on June 01, 2024, 09:29:04 AM
Quote from: Kaiii3 on June 01, 2024, 09:14:53 AMa bit more information would be usefull:

1) When in the flight does it happend?
2) Any 3rd party airports active?

1) No, I plan a CRJ900 Aerosoft, parking!
2) Yes, Köln Aerosoft EDDK
Title: Re: Freeze AIG TC
Post by: Kaiii3 on June 01, 2024, 12:38:03 PM
try without the addon airport
Title: Re: Freeze AIG TC
Post by: EDDT-Sebi on June 02, 2024, 09:55:18 AM
I test been by default airport..! Some freez TC! Better back old version..
Title: Re: Freeze AIG TC
Post by: Kaiii3 on June 02, 2024, 10:11:01 AM
can you send the log with the default version and disable all other parts in the community directory.
Title: Re: Freeze AIG TC
Post by: EDDT-Sebi on June 02, 2024, 10:48:00 AM
LOG > LOG AIG Traffic Controller.zip
Title: Re: Freeze AIG TC
Post by: EDDT-Sebi on June 02, 2024, 11:12:41 AM
Hallo again..

See video show, i see diffent Wallpaper of TC, 1. A380, 2. white, 3. normal.. why..???

Video show of TC (https://www.dropbox.com/scl/fi/elkiwec2gxdp3dj7au61y/AIG-TC-Show.mp4?rlkey=p5n2epytz52g77hro4g5s3xv0&dl=0)

picture:
1.picture..
Screenshot 2024-06-02 125901.jpg

2.picture..
Screenshot 2024-06-02 125916.png

3.picture..
Screenshot 2024-06-02 125932.png

regard
Sebi
Title: Re: Freeze AIG TC
Post by: Kaiii3 on June 02, 2024, 11:45:21 AM
seems your connection needs longer than planed to load the image from the server, thats why you see the fallback A380 image.
Title: Re: Freeze AIG TC
Post by: Kaiii3 on June 02, 2024, 11:46:51 AM
log shows no errors, disable the groundOps feature and try again
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